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Smartbooks

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We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.

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We offer an extensive range of engaging resource that are proven to educate learners of various ages and abilities. Our catalogue of workbooks cover an array of subjects including Functional Skills, Maths, English, Digital Skills, Retail, Employability, Social Development and Tutorials. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Contact us at SmartbooksEd@outlook.com.
Functional Skills - English - Footballers Wages Are Ridiculous!
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Functional Skills - English - Footballers Wages Are Ridiculous!

(3)
These worksheets have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials or English sessions . These particular worksheets focus on the ongoing debate of Footballer wages and how much they earn compared with other occupations. Tasks include reading through an example of an online forum, leaving their own post, replying to other members comments and then answering a series of question based on the whole forums content. It requires learners to demonstrate various English skills and subtly embeds many of the Functional skills required for assessment. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
Retail Skills Workbooks Series 1-4 BUNDLE PACK
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Retail Skills Workbooks Series 1-4 BUNDLE PACK

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An extensive bundle of all 4 instalments of resources centered on and around the Retail industry. They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. Series 1- 4 include the following resource Series 1 What is Retail? Jobs in the industry First impressions Retail Lingo Retail Sectors Customer Service (Observation Task) Taking Payment Cash Transactions Identifying Forgeries Checking a Check Till Problems Maths Task Chip and Pin Monopoly activity & Evaluation Recap Quiz Series 2 Window Displays Visual Merchandising & Task Shop Floor & Sales Areas Manual Handling & Task Lifting Equipment Deliveries Stock Management Stock Checks Product Placement & Task Recap Quiz Series 3 The Customer Internal Customers Customer Profiles Customer Research Effective Customer Service Before, During & After Pro’s & Cons for the Company Presentation Task Non Verbal Communication Communication Task Experiences of Customer Service Customer Service Card Activity Series 4 What is Teamwork Prioritising Tasks Communication Breakdowns Conflict within a team Benefits of Teamwork Communication Types Body Language Two way Communication Team Scenario Task Humour in the Workplace Teamwork Roles Recruitment Task Timed Wordsearch Series Recap Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resourcs are in PDF Format but also available as a fully editable Word doc by request.
Retail Skills Workbook - Series 2
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Retail Skills Workbook - Series 2

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The 2nd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. This particular series includes the following: Window Displays Visual Merchandising & Task Shop Floor & Sales Areas Manual Handling & Task Lifting Equipment Deliveries Stock Management Stock Checks Product Placement & Task Recap Quiz Series 1, 3 and 4 available at the TES Smartbooks Shop Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.
City & Guilds BUNDLE Employability Skills 5546 Unit 401-405
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City & Guilds BUNDLE Employability Skills 5546 Unit 401-405

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This 5 series BUNDLE of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met. This BUNDLE of Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off. These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. Unit 401 in the series focuses on helping the learner plan for progression Learner outcomes are as follows; 1 Understand own study or training programme 2 Know the facilities & support available in the college 3 Recognise personal strengths (skills, qualities and attitudes) needed for learning and work 4 Agree an action plan for self-improvement Unit 402 focuses on the importance of Managing Personal Finance and covers the following criteria. Learner outcomes are as follows; 1 Understand sources of income and outgoings. 2 Know how to reduce expenditure. 3 Understand how to plan a personal budget. 4 Be able to recognise the products provided by financial institutions. 5 Understand the advantages and disadvantages of borrowing money. 6 Understand how to obtain help with managing own money. Unit 403 focuses on preparing learners for a Work Based Placement Learner outcomes are as follows; 1 Be able to prepare for his/her work experience 2 Be able to plan a journey to work 3 Be able to follow requirements during the work experience 4 Be able to complete a work experience review Unit 405 focuses on the importance of Career Planning and making applications and covers the following criteria. Level 1- UNIT 405- Career Planning and making applications Be able to choose a suitable career pathway Be able to identify a suitable job, training programme or course Understand how to prepare a Curriculum Vitae Understand how candidates are selected for interview Be able to apply for a job, training placement or course Other Units in this series are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
Functional Skills - English BUNDLE- Pesky Seagulls - Footballers Wages - Fizzy Drinks
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Functional Skills - English BUNDLE- Pesky Seagulls - Footballers Wages - Fizzy Drinks

3 Resources
These BUNDLE Work Books have been designed and proven to educate learners on a variety of subjects that will enhance knowledge, creativity, individuality and embed valuable functional skills. The resource can be used effectively in Tutorials, English or various other sessions . These particular BUNDLE includes the following; Work Book 1 PESKY SEAGULLS focus on reading an article based on the growing Seagull problem in the UK and requires learners to demonstrate English and ICT skills that subtly embeds many of the Functional skills required for assessment. Work Book 2 FOOTBALLERS WAGES focuses on the ongoing debate of Footballer wages and how much they earn compared with other occupations. Tasks include reading through an example of an online forum, leaving their own post, replying to other members comments and then answering a series of question based on the whole forums content. Work Book 3 FIZZY DRINKS focuses on reading an article based on the growing issue of fizzy drink consumption in the UK and worldwide and requires learners to demonstrate various English and ICT abilities. Please Note: There are various spelling and grammar mistakes in the Fizzy Drinks article that have been placed intentionally for the purpose of the first 2 tasks. Answers for these tasks are included in the resource on the last page. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource at the same value of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
Retail Skills Workbook - Series 3 - Customer Service
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Retail Skills Workbook - Series 3 - Customer Service

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The 3rd of a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. This particular series focuses on Customer Service and includes the following: The Customer Internal Customers Customer Profiles Customer Research Effective Customer Service Before, During & After Pro’s & Cons for the Company Presentation Task Non Verbal Communication Communication Task Experiences of Customer Service Customer Service Card Activity Series 1, 2 and 4 available at the TES Smartbooks Shop Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.
Retail Skills Workbook Series 4 - Teamwork
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Retail Skills Workbook Series 4 - Teamwork

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The 4th instalment in a series of resources centered on and around the Retail industry They can be in adapted to suit a range of learner styles and levels and can be delivered individually, as worksheets or collectively as a final assignment. This particular series focuses on Teamwork and includes the following: What is Teamwork Prioritising Tasks Communication Breakdowns Conflict within a team Benefits of Teamwork Communication Types Body Language Two way Communication Team Scenario Task Humour in the Workplace Teamwork Roles Recruitment Task Timed Wordsearch Series Recap Series 1, 2 and 4 available at the TES Smartbooks Shop Look out for the FLASHCARD Resource that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.n
Retail Skills FLASHCARDS
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Retail Skills FLASHCARDS

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This series of FLASHCARDS are based around Retail and accompany the Retail Skills Workbook Series available here on TES, however can be used just as effectively as a standalone resource. They can be in adapted to suit a range of learner styles and levels. They should on printed on card (preferably) double sided and then cut out and used in any way that best compliments your own teaching style. Flashcards are proven as an effective method in assisting learning and ensuring it is taking place. They embrace a wonderful mental process called ‘Active Recall’ and can be used in various ways such as: • Recapping knowledge – As a starter activity related to the previous lesson. • Refreshing knowledge - Incorporating them randomly in any lesson. • Revising for exams - Confirming the knowledge required for assessment. • Embedding both Maths & English. • Embracing Equal Opportunities & Diversity. • Creating new knowledge – The possibilities are endless. Retail Skills Workbook Series 1, 2, 3 & 4 available. Series 5 Coming Soon
City & Guilds Unit 434 - Interpersonal Relationships - Workbook/Final Assignment
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City & Guilds Unit 434 - Interpersonal Relationships - Workbook/Final Assignment

(1)
This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skill Award and Certificate (5546) The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular instalment in the series focuses on the importance of Interpersonal Relationships and covers the following criteria. UNIT 434 - Interpersonal Relationships Understand interpersonal relationships. 1.1 describe what is meant by the term interpersonal relationships 1.2 explain the importance of developing positive interpersonal relationships 1.3 describe the differences between interacting with individuals and as part of a group 1.4 describe qualities important in developing interpersonal relationships 1.5 describe qualities important in developing group relationships. Understand how to interact positively with others. 2.1 describe the reasons for having boundaries when interacting with others 2.2 give examples of boundaries in interpersonal relationships 2.3 outline different ways of making decisions. Other Units in this series are available on TES and within the Grainge_Ed Resource Shop
Retail Skills Workbook - Series 1
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Retail Skills Workbook - Series 1

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The 1st of a series of resources centered on and around the Retail industry. These 15 worksheets can be delivered individually, collectively and in any order. They can be in adapted to suit a range of learner styles and levels. This particular series includes the following: What is Retail? Jobs in the industry First impressions Retail Lingo Retail Sectors Customer Service (Observation Task) Taking Payment Cash Transactions Identifying Forgeries Checking a Check Till Problems Maths Task Chip and Pin Monopoly activity & Evaluation Recap Quiz Series 2, 3 & 4 available Look out for the FLASHCARD series that accompanies the Smartbooks Retail Series of Workbooks. The resource is in PDF Format but also available as a fully editable Word doc by request.
City & Guilds Unit 403 - Work-Based Experience - Workbook/Final Assignment
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City & Guilds Unit 403 - Work-Based Experience - Workbook/Final Assignment

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This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself is made up of many Units all of which require assessment that can present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes and can be used as a Final Assignment. Each page has a header that includes the individual outcomes covered and can be assessed easily and then signed off. These can be completed by the individual learners as a final assignment or as a group if delivered as a workbook and would normally follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular installment in the series focuses on preparing learners for a Work Based Placement and is broken in to two parts. The first series of work sheets are designed to give the learner an understanding of how to prepare for their up and coming work experience and plan their journey to their placement. It then also includes an extensive and detailed Work experience Diary which will be used to gather evidence throughout and after their placement. Learner outcomes are as follows; Be able to prepare for his/her work experience Be able to plan a journey to work Be able to follow requirements during the work experience Be able to complete a work experience review Other Units in this series are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
City & Guilds Unit 439 - Environmental Awareness - Workbook/Final Assignment
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City & Guilds Unit 439 - Environmental Awareness - Workbook/Final Assignment

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This series of resources have been created for those Teaching and Studying the City & Guilds Employability Skills Award/Certificate/Diploma (5546) The qualification itself comprises many units, all of which require an assessment to present evidence and demonstrate that all learning outcomes have been met. These Workbooks include various challenges, activities and tests to prove learners understanding and collate the evidence required to confirm they have met all outcomes. Each page has a header that includes the individual outcomes covered, which can be assessed and then signed off. The workbook can be delivered as individual worksheets or as a final assignment that would typically follow 2 - 3 sessions of underpinning knowledge, group activities, research tasks and relevant delivery. This particular instalment in the series focuses on Career Progression and covers the following criteria. 1.1 define the meaning of environment 1.2 define the meaning of environmental awareness. 2.1 list issues that affect the local environment 2.2 list issues that affect the wider environment. 3.1 outline ways to address environmental issues 3.2 identify ways to raise awareness of environmental issues. Other Units are available on TES and within the SmartBooks Resource Shop This resource is available to download as a PDF file. Word versions are available; feel free to message me directly for these formats at SmartbooksEd@outlook.com. Feedback is Key; we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
Digital Functional Skills - Module 3 - Communicating - Units 3.1-3.4 BUNDLE
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Digital Functional Skills - Module 3 - Communicating - Units 3.1-3.4 BUNDLE

4 Resources
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023. The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life. These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met. The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units. Each workbook includes various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off. This Bundle of resource covers: Module 3 - Communicating 3.1 - Create and edit details in a contacts list. It should help students understand the practical aspects of managing a digital contacts list while engaging them with hands-on activities to reinforce learning. This resource includes: Tutorial 1 – Learners will follow the steps that show you how to create contacts in Outlook and input key details such as name, number, email, address etc. Tutorial 2 – They will continue the tutorial that on how to edit contacts details. This could include changing or adding extra information. Tutorial 3 - Finally, they will; learn how to organise contacts by adding them to favourites and placing them into lists. Task 1- Creating Contacts Learners will be provided with a handout containing information for 6 new fictional contacts. They will need to add these to outlook contacts. Task 2 - Editing Contacts Learners will be given a list of changes to make to these contacts i.e. update a phone number, add an email. Task 3 - Organise Contacts Finally they will need to add 2 contacts to ‘favourites’ and assign the others to at least two different lists i.e. Family, Friends etc. Independent Practice Task and Quiz (Answers included) Final Task - Personal Contacts List Learners will independently create their own contacts list using real contact and then write a brief 150–200-word summary explaining how to create, edit, and organise contacts. (Guided Example included) Also included in this resource is a Glossary for learners to fill out and a Skills and Knowledge checklist to be completed before and after delivery of this unit. **3.2 - Compose and reply to online communications comprising text and other digital content to individual and multiple recipients. ** This resource includes: Tutorial 1 – Learners will follow the steps that show you how to compose and send an email to an individual and to multiple recipients. Tutorial 2 – They will Continue the tutorial on how to attach digital content such as images & videos. Tutorial 3 - Finally, they will; learn how to ‘reply to’ and 'forward on’ an email from an individual and group recipients. Scenario: Lunch Time Gaming Club Task 1- Email an Individual and a Group. Learners will be provided with a scenario where they will need to compose and send an email to their Tutor. They will then compose and send a ‘follow up’ email to a selection of their peers. Task 2 - Attaching Digital Content Learners will send another email to both their tutor and their peers; however, this time it will include an image and link related to the set scenario. Task 3 - Replying to an Email Finally, each student will receive an email from their tutor of which they will need to reply to with a suitable message. Independent Practice Task - Movie Recommendation Learners will demonstrate their ability to independently compose and reply to online communications by recommending a Movie or TV Show. Recap Quiz (Answers included) Also included in this resource is a Glossary for learners to fill out and a Skills and Knowledge checklist to be completed before and after delivery of this unit. 3.3 - Initiate and participate in a video call. This resource includes: Task 1 – Learners will name 3 frequently used video call platforms and then identify 5 advantages to communicating in this way. (Guided Answers included) Task 2 - Setting up Microsoft Teams The objective of this task is for learners to understand the basics of setting up a video call in Microsoft Teams and demonstrate this in a series of steps. Task 3 - Scheduling a Video Call The objective of this task is for learners to know how to schedule a video call in Microsoft Teams and demonstrate this in a series of steps. Task 4 - Joining a Video Call The objective of this task is for learners to practice joining a video call in Microsoft Teams and demonstrate this in a series of steps. Task 5 - Participate in a Video Call The objective of this task is for learners to participate confidently and appropriately in a video call and demonstrate this in a series of steps. For Tasks 2 - 5 learners will use a checklist and attach screen prints as evidence on separate sheets (Included) Recap Quiz (Answers included) Possible Extension Task Idea is included covering Troubleshooting common issues. Also included in this resource is a Glossary for learners to fill out and a Skills and Knowledge checklist to be completed before and after delivery of this unit. 3.4. Know what is meant by a digital footprint, understand the implications of a digital footprint, and know the range of digital activities (including social media activity, web searches, emails), that leave a digital footprint. This resource includes: Task 1 - Learners to be able to Know what is meant by a digital footprint and identify various examples. Task 2 - Learners will explore the difference between ‘Active’ and ‘Passive’ online activity. Task 3 - Learners are required to create a digital footprint daily log based on their online activity. There is guidance on how they can find this data and information and a template log included. Task 4 & 5 - Learners to study two fictional stories that both focus on the negative and positive implications of leaving a digital footprint. Task 6 - Learners will reflect on to improve their online behaviour and then required to create a personal Action Plan. Template included Recap Quiz (Answers included) Also included in this resource is a Glossary for learners to fill out and a Skills and Knowledge checklist to be completed before and after delivery of this unit. This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com. Feedback is key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com. Other Workbooks in this DFSQ series are available on TES. Modules 4 and 5 are being created and will all be available soon.
Digital Functional Skills - Module 3 - Communicating - Unit 3.4 - Digital Footprints
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Digital Functional Skills - Module 3 - Communicating - Unit 3.4 - Digital Footprints

(0)
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023. The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life. These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met. The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units. The unit workbooks include various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off. This resource covers: Module 3 - Communicating 3.4. Know what is meant by a digital footprint, understand the implications of a digital footprint, and know the range of digital activities (including social media activity, web searches, emails), that leave a digital footprint. This resource includes: Task 1 - Learners to be able to Know what is meant by a digital footprint and identify various examples. Task 2 - Learners will explore the difference between ‘Active’ and ‘Passive’ online activity. Task 3 - Learners are required to create a digital footprint daily log based on their online activity. There is guidance on how they can find this data and information and a template log included. Task 4 & 5 - Learners to study two fictional stories that both focus on the negative and positive implications of leaving a digital footprint. Task 6 - Learners will reflect on to improve their online behaviour and then required to create a personal Action Plan. Template included Recap Quiz (Answers included) Also included in this resource is a Glossary for learners to fill out and Skills and Knowledge checklist to be completed before and after delivery of this unit. This resource is currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com. Feedback is key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com. Other Workbooks in this DFSQ series are available on TES. Modules 4 and 5 are being created and will all be available soon.
Digital Functional Skills - Module 1, 2 & 3 - BUNDLE
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Digital Functional Skills - Module 1, 2 & 3 - BUNDLE

17 Resources
These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023. The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life. These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met. The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units. Each workbook includes various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off. This Bundle of resource covers: Module 1 - Using devices and handling information 1.1 Know the main features and uses of different types of device. Task 1 - Learners to identify 9 key digital devices using images. Task 2 - Using their existing knowledge coupled with some online research, learners will record below 5 key features for each digital device. Task 3 – Learner will then collate data on how much each device is used by themselves and their peers. Task 4 – Using questioning, learners will identify pros and cons of each device and their overall popularity. They will investigate other devices available on the market and give their opinions of the future of technology as a whole. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information 1.2 Know what an application is and the main types of application software Task 1 - Demonstrate knowledge on the difference between Hardware and Software and give examples for both. Task 2 - Understand the function of an operating system and know where to find details of an OS on various devices. Task 3 - Become familiar with the different types of applications available and how they all have a different purpose. Task 4 - Know how to locate ‘screen time’ on mobile devices and analyse application usage and trends. Discuss the pro and cons and how screen time could be limited. Task 5 – Write a review for a favourite application using the template provided or leave an actual review on your mobile phone. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information 1.3 Apply system settings (including display, sound, Wi-Fi, time, language, accessibility). Task 1 – Learners to become familiar with the system settings menu using Microsoft windows and identify specific settings found in each category i.e. Personalisation, Network etc. Task 2 – Learners will navigate System settings, locate particular icons and give reasons why they may need to be accessed and applied. Task 3 – Learners to read 3 scenarios and find a solution for each. They will also show clearly where to locate the setting required. Task 4 – Learners to create 2 of their own scenarios and challenge their peers to fins a solution using an appropriate system setting. Task 5 – Includes a selection of Flashcards that can be cut out, printed on cardboard or laminated and used to reinforce knowledge of system settings. Learners can also be given a card randomly and then demonstrate, using a device, how to apply that particular system setting. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information 1.4 Navigate online content to locate required information. Task 1 - Learners will correctly type 2 URL examples into a browser and record details about the different websites. Learner can continue this task by entering their own URLs to help familiarise themselves further with this practice. Task 2 - Learners will understand the difference between a browser and a search engine and show this by ticking the correct box next to each example logo. Task 3 - Learners to unscramble some of the various reasons why we all use the internet. They will also give some examples of their own. Task 4 - Learners will give examples of effective keywords to use when searching for relevant information online. Task 5 - Learners will show an understanding of how to check the validity of information found online and will choose 6 example websites to demonstrate this. Task 6 - Learners will follow step by step instructions on how to save websites into a browser and then bookmark 3 of their own for easier access. Task 7 - Learners to become familiar with the navigation tools found in browser (chrome) and match the correct name and function of 14 examples. Module 1 - Using devices and handling information 1.5 Carry Out Searches online Task 1 - Learners are required to find the answers to find the answers to 18 general knowledge questions using the World Wide Web. This can be an individual or group timed challenge. All answers will be officially checked with any incorrect answers incurring a 10 second penalty. Task 2 - Learners will become familiar with the most commonly asked online questions. They will guess using ‘first word’ criteria and then carry out a search to find the ‘most popular’ based on the most current data. Task 3 - Learners will learn how to take a screenshot using different digital devices, put this into practice and attach the evidence. Task 4 - Learners will demonstrate how to carry out a variety of searches online. They are required to plan a fictional holiday following specific guidelines and meeting certain criteria. Extension Activity – Learners to continue with Task 4 and carry out two further searches based around the weather and reviews of their chosen destination and accommodation. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information Unit 1.6. Use files to read and store information (including creating a file, opening a file, reading information from a file, editing a file, saving a file). Task 1 - Learners to gain an understanding of digital files, how they work, what are their main functions and the benefits and advantages of compared to traditional physical documents. (Answers to Task included) Task 2 - Learners will become familiar with 7 of the most common digital file types and are asked to break each down with a clear description and research reasons we may need to use them. (guidance to Task included) Task 3 - Learners will look at the impact of the digital age and how we operate now in comparison with only a few years back. They will also become familiar with new and older forms of technology. Task 4 & 5 - Is a basic introduction into some of the skills they will be required to demonstrate in Module 2 (resources will be available in 2024). In ‘Task4’ they will use Microsoft WORD to open an existing Text Document, edit it following a series of instructions, save the document and print off as evidence. Learners will need to access Word Doc – ‘SB Football Rules - WORD File - To be Edited’. Both this and a completed example are included with download. In ‘Task 5’Learners will access a JPEG File and use Microsoft Photo Viewer or Paint 3D to edit it however they want using the tools available within the software. They will need to save the amended image, print it off and attach to the workbook as evidence. Learners will need to access ‘SB Sunrise - JPEG File - To be Edited’. Both this and a completed example are included with download. Task 6 – Learners can now demonstrate their new knowledge to open, create, edit and save a digital file. They can use any off the 7 file types looked at in the unit. They will need to print off their work as evidence and could also share with the group. Also includes a Skills and Knowledge Checklist and Glossary with key words for learners to complete. Module 1 - Using devices and handling information Unit - 1.7 - Use files and folders to organise and retrieve information (including local and remote storage). Task 1 – An introductory discussion where learners are to identify areas of their life they like to keep organised and share opinions on the benefits mirroring this good practice in their digital world. Task 2 - Learners will become familiar folder hierarchy and the importance of categorising and naming main folders as part of this process. Task 3 - Learners will demonstrate they can structure folders sub folders and files correctly using cut out templates. The challenge can be undertaken, individually, in pairs or groups and even timed for an element of competition. (Tutor Answers included) Task 4 - Learners will determine 5 authentic and 5 misleading tips for Digital Housekeeping. (Tutor Answers included) Task 5 - Learner will follow 6 mini tasks to demonstrate their ability of knowledge gained so far. The tutor will observe and using a witness checklist, sign off each one completed task. Task 6 – Learners to read/discuss the statements that describe remote and local storage and match the correct benefits and considerations from the list. They will also need to recognise 3 main cloud serve providers. Task 7 - The last task requires learners to put the knowledge gained from this unit into practice and implement a thorough and efficient tidy up on their digital devices i.e. phone tablet, pc laptop etc. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information Unit - 1.8 - Know when there is a problem with a device or software and know the difference between system errors. Task 1 – An introductory discussion where learners are to share experiences of things that have gone wrong, and frustrations caused when using any type of digital device. Learner will then uncover other common malfunction using images. Task 2 - Learners will become familiar the difference between User and System errors and give 2 examples for each. Task 3 – Learners will demonstrate their understanding by looking at 10 scenarios that all portray real life problems and identifying whether it is a system error, user error or a combination of both. Task 4 & 5 - Learners will determine 5 common viruses from the images and Research the characteristics, functions and how each virus operates. They will add this information to the table. A Guided answer sheet is included for Tasks 1,4 &5 Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 1 - Using devices and handling information Unit - 1.9 Apply a solution to solve a simple technical problem. Task 1 – An introductory to how troubleshooting can help resolve digital device issues without immediately seeking professional help. Learners will reorder 9 potential fixes (troubleshooting steps) in a logical order. Task 2 – Revisiting 4 of the real-life dilemmas from Unit 8, learners will research and record a series of suitable troubleshooting steps for each. An example has been given. Task 3 - Learners will become familiar with 10 common error messages that appear on-screen when there is a problem. They will fill in the missing words while gaining an understanding of what each of them mean. Task 4 - Learners to take part in a multiple-choice quiz in pairs or independently, followed by a group discussion based on everyone’s answers. Extension Activity – Learners have the opportunity to continue Task 2 and find solutions for the remaining 4 dilemmas form Unit 8. Tutor Answers are included for all 4 tasks. Module 2 - Creating and Editing - 2.1 - Use a suitable application to enter, edit and format text This resource includes: Task 1 - Learners to identify 3 of the main Word processing software applications and then give 3 examples of editing and 3 examples of formatting text. This will confirm they know the difference. They will then move into an activity that requires them to label the basic formatting tools found in Microsoft WORD (The application that will be used throughout this unit) Task 2 - Using their existing knowledge coupled with some online research, learners will complete a table that showcases the functionality and application of the previously identified formatting tools.(Tutor Guided Answers are included) Task 3 (a) – Learners will open an email and download the attached document (This is included and will have been sent prior by the tutor). Learners will then format the text by following a series of instructions. They will then save the new version ready for the next task. (Guided Tutor example included) Task 3 (b) – This is a continuation of Task 3(a) with 8 more instructions, some of which will stretch and challenge. Learners will save and print work as evidence. (Guided Tutor example included) Task 4 – Learners will take part in a ‘true’ & ‘false’ quiz based on the dos and don’ts of formatting text. Tutors can then recap on the unit, encourage discussion and go through answers as a group (Guided Answers included) Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. **Module 2 - Creating and Editing - 2.2 - Use a suitable application to enter, edit and format text. ** This resource includes: Task 1 - Learners to identify 3 commonly used Graphic Editing software and then discuss as a group their own experiences of using these applications. They are then required to brainstorm 6 picture formatting tools that can be found in Microsoft WORD. (The application that will be used throughout this unit) Task 2 - They will then move into an activity that requires them to label the basic picture formatting tools found within the picture formatting tab. Task 3 – Learners are given 9 images, adjacent to each image are 9 duplicates of the same image, each formatted using one of the previously mentioned tools. Their objective is to identify the formatting tool used and discuss the function for each. Pages 6-9 demonstrate how to use 6 other picture formatting tools that are regularly used when editing images. These are instructional tasks and learners can practice using them before putting them in to practice in the next task. Task 4 & 5 – Learners will be emailed 2 Digital Image Files - ‘Image A - Donkey’ & ‘Image B - Highland’. Learners are required to insert the pictures into a blank WORD Document (Extra Tutor guidance is included on Page 19) and then implement the 6 formatting instructions provided for each. They can then save and print the new images off as evidence. Task 6 - Learners have the chance to select an image from the 6 provided (included in resource Image C-H) or use their own if they prefer. They will then edit the image using 6 different formatting tools recording them on the Page 12. They can invite/challenge peers to edit the image in the same manner. Task 7 – Learner will finish the unit by completing a 12-question multiple-choice recap quiz Module 2 - Creating and Editing - 2.3 - Combine different types of information (including text, graphics, images) for a given purpose. Task 1 - Learners to understand why and when it is appropriate to combine Text, graphics and images and identify 9 examples of when documents integrate different types of information. The next 3 pages offer basic tutorials on how to effectively use Text boxes, shapes, and icons. Task 2 - Learners will produce a document that will practically demonstrate their competence using the ‘Text box’, ‘Shape’ an ‘Icon’ formatting tools. (An example has been provided) Task 3– Learners will be challenged is to produce a ‘Lost Dog’ poster using Word. It will include an image sent by the tutor as well as other graphics and include the information provided. Task 4 – The objective of this task is for learners to demonstrate even further confidence when combining graphics and text. They will showcase this by designing a fictional restaurant menu. (Example Provided) Task 5 – Learners will take part in recap questionnaire (Guided answers provided) Task 6 - As a group learners will come up with 6 benefits combining text, graphics and images. Your tutor will give you some (provided) guidance. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Module 2 - Creating and Editing - 2.4 Capture digital media (including image, video) and view in a suitable application. This resource includes: Task 1-– Learners to read descriptions and identify 3 of the most common digital devices used to capture digital media today. This leads into a group discussion. Task 2 - Learners to fill in the blanks of a piece of text that describes the importance of digital media in today’s digital age. Task 3 - Learners will be challenged in a matching the description game that will help them gain and understanding of specific file types in digital media. Tasks 4-6 include basic tutorials on 3 ways to transfer/download digital media on a PC from another digital device. Learners will be signed of for each task based on competency. Task 7 - Learners will identify different digital file viewing applications from their individual logos. Task 8 - Learners will have the opportunity to effectively demonstrate their ability to capture digital media in a presentation that they can deliver to peers. A structure of content is included. Also included in this resource is a Skills and Knowledge checklist to be completed before and after delivery of this unit. It also includes a glossary with key words associated with this module to be completed by the learner in their own time. Guided answers are also included for specific units. These resources have been created for those delivering the Digital Functional Skills Qualification at Entry Level which replaces the current Functional Skills ICT Qualification from 31st of July 2023. The DFS qualification’s main purpose is to provide reliable evidence of a learner’s achievements against content that is relevant to the workplace and real life. These resources provide a structured assessment in workbook form to evidence learner’s knowledge and skills as well as their ability to apply these in different contexts and demonstrate that all learning outcomes have been met. The qualification itself is made up of many 5 main skill areas (Modules) each with its own series of units. Each workbook includes various challenges, activities and tasks to prove learners understanding. Each page has a header that includes the individual outcomes covered and can be assessed easily and signed off. This Bundle of resource covers: Module 3 - Communicating 3.1 - Create and edit details in a contacts list. It should help students understand the practical aspects of managing a digital contacts list while engaging them with hands-on activities to reinforce learning. This resource includes: Tutorial 1 – Learners will follow the steps that show you how to create contacts in Outlook and input key details such as name, number, email, address etc. Tutorial 2 – They will continue the tutorial that on how to edit contacts details. This could include changing or adding extra information. Tutorial 3 - Finally, they will; learn how to organise contacts by adding them to favourites and placing them into lists. Task 1- Creating Contacts Learners will be provided with a handout containing information for 6 new fictional contacts. They will need to add these to outlook contacts. Task 2 - Editing Contacts Learners will be given a list of changes to make to these contacts i.e. update a phone number, add an email. Task 3 - Organise Contacts Finally they will need to add 2 contacts to ‘favourites’ and assign the others to at least two different lists i.e. Family, Friends etc. Independent Practice Task and Quiz (Answers included) Final Task - Personal Contacts List Learners will independently create their own contacts list using real contact and then write a brief 150–200-word summary explaining how to create, edit, and organise contacts. (Guided Example included) Also included in this resource is a Glossary for learners to fill out and a Skills and Knowledge checklist to be completed before and after delivery of this unit. **3.2 - Compose and reply to online communications comprising text and other digital content to individual and multiple recipients. ** This resource includes: Tutorial 1 – Learners will follow the steps that show you how to compose and send an email to an individual and to multiple recipients. Tutorial 2 – They will Continue the tutorial on how to attach digital content such as images & videos. Tutorial 3 - Finally, they will; learn how to ‘reply to’ and 'forward on’ an email from an individual and group recipients. Scenario: Lunch Time Gaming Club Task 1- Email an Individual and a Group. Learners will be provided with a scenario where they will need to compose and send an email to their Tutor. They will then compose and send a ‘follow up’ email to a selection of their peers. Task 2 - Attaching Digital Content Learners will send another email to both their tutor and their peers; however, this time it will include an image and link related to the set scenario. Task 3 - Replying to an Email Finally, each student will receive an email from their tutor of which they will need to reply to with a suitable message. Independent Practice Task - Movie Recommendation Learners will demonstrate their ability to independently compose and reply to online communications by recommending a Movie or TV Show. Recap Quiz (Answers included) Also included in this resource is a Glossary for learners to fill out and a Skills and Knowledge checklist to be completed before and after delivery of this unit. 3.3 - Initiate and participate in a video call. This resource includes: Task 1 – Learners will name 3 frequently used video call platforms and then identify 5 advantages to communicating in this way. (Guided Answers included) Task 2 - Setting up Microsoft Teams The objective of this task is for learners to understand the basics of setting up a video call in Microsoft Teams and demonstrate this in a series of steps. Task 3 - Scheduling a Video Call The objective of this task is for learners to know how to schedule a video call in Microsoft Teams and demonstrate this in a series of steps. Task 4 - Joining a Video Call The objective of this task is for learners to practice joining a video call in Microsoft Teams and demonstrate this in a series of steps. Task 5 - Participate in a Video Call The objective of this task is for learners to participate confidently and appropriately in a video call and demonstrate this in a series of steps. For Tasks 2 - 5 learners will use a checklist and attach screen prints as evidence on separate sheets (Included) Recap Quiz (Answers included) Possible Extension Task Idea is included covering Troubleshooting common issues. Also included in this resource is a Glossary for learners to fill out and a Skills and Knowledge checklist to be completed before and after delivery of this unit. 3.4. Know what is meant by a digital footprint, understand the implications of a digital footprint, and know the range of digital activities (including social media activity, web searches, emails), that leave a digital footprint. This resource includes: Task 1 - Learners to be able to Know what is meant by a digital footprint and identify various examples. Task 2 - Learners will explore the difference between ‘Active’ and ‘Passive’ online activity. Task 3 - Learners are required to create a digital footprint daily log based on their online activity. There is guidance on how they can find this data and information and a template log included. Task 4 & 5 - Learners to study two fictional stories that both focus on the negative and positive implications of leaving a digital footprint. Task 6 - Learners will reflect on to improve their online behaviour and then required to create a personal Action Plan. Template included Recap Quiz (Answers included) Also included in this resource is a Glossary for learners to fill out and a Skills and Knowledge checklist to be completed before and after delivery of this unit. These resources are currently in a PDF file format. Word versions are available for free upon purchase of the PDF, please message me directly for these at SmartbooksEd@outlook.com. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! Just contact us at SmartbooksEd@outlook.com.
Functional Skills ICT - The World We Live In
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Functional Skills ICT - The World We Live In

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These worksheets have been designed and proven to challenge and assess learners ICT knowledge and capabilities using a functional approach. The tasks engage all and promote creativity and individuality. This particular worksheet focuses on a task that requires learners to demonstrate their capabilities of exploring a chosen country using online resources to research and then transfer their investigations into a presentation that will educate both their peers and tutor. They will then present their findings using the PowerPoint platform. This resource is available to download as a PDF file however an editable Word version is available just message me for this format.
Functional Skills - Painting and Decorating E3
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Functional Skills - Painting and Decorating E3

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These workbooks have been designed and proven to educate learners and enhance knowledge, creativity, individuality and embed valuable functional skills. This particular workbook is based around the Painting and Decorating Trade and subtly embeds many of the Functional skills required for assessment. Thislevel is pitched around E3 The workbook includes 4 main tasks and are broken down as follows; Task 1 – Know the basic terms and language used within the Painting and Decorating trade. This task requires learners to build a glossary of some of the commonly used terminology when Painting and Decorating. This can be completed over a set period as you gain further understanding of the trade. Task 2 – Show your knowledge of the Basic Tools and Materials used in Painting & Decorating. This task requires learners to identify some of the many tools and materials used every day in the trade, followed by an understanding of how, why and what they are used for. Task 3 – List the stages required to prepare a Painting and Decorating area. This task requires learners to become familiar with how to prepare a painting and decorating workspace effectively, demonstrate knowledge of the various steps and the best order in which to carry them out. Task 4 – Confirm an understanding of Health and Safety when Painting and Decorating. This task requires learners to recognise the hazards and dangers relevant to working in a Painting and Decorating environment and know how to minimise any risks of injury or illness to yourself and others. The 4 tasks can be completed in any order and each page of the Workbook can be signed off as and when the candidate has met the criteria. The workbook includes answers, although this is guidance for Tutors or Assessors only as the answers could be open to interpretation and differ depending on the context. I have also included on the Tutor/Assessor pages a breakdown of the English skills (predominantly reading in this sample) to be exercised and demonstrated in each task. The Images sourced are all royalty-free and are licenced for commercial use. Feedback is Key and we value your positive comments and constructive criticism. Post a review and we will send you another singular resource of your choice for FREE! This resource is available to download as a PDF file. Word versions are available and feel free to message me directly for these formats at SmartbooksED@outlook.com
Functional Skills ICT - Bundle - The world we live in - Create a Calendar - Plan a Music Festival
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Functional Skills ICT - Bundle - The world we live in - Create a Calendar - Plan a Music Festival

3 Resources
These worksheets have been designed and proven to challenge and assess learners ICT knowledge and capabilities using a functional approach. The tasks engage all and promote creativity and individuality. This particular bundle of worksheets focuses on the following: The World we live in. A task that requires learners to demonstrate their capabilities of exploring a chosen country using online resources to research and then transfer their investigations into a presentation that will educate both their peers and tutor. They will then present their findings using the PowerPoint platform. Plan your own Festival. A task that focuses on familiarising learners with Microsoft PowerPoint. The task requires learners to research, plan and pitch their ideal Festival event. They will then present their idea to others using the PowerPoint platform. Create your own Calendar This task focuses on familiarising learners with the Microsoft WORD Calendar template. In addition, the task requires learners to experiment, design and print their own yearly Calendar. These resources are available to download as a PDF file; however, editable Word versions are available. Please message me for this format.